Hello.
My name is
Benjamin Stanton.
Hello.
My name is
Benjamin Stanton.
Hello.
My name is
Benjamin Stanton.
I was born in the UK and studied Business Administration at the University of Plymouth.
I’m a Service Desk Analyst working in software and hardware support in the Publishing industry.
I was born in the UK and studied Business Administration at the University of Plymouth.
I’m a Service Desk Analyst working in software and hardware support in the Publishing industry.
I was born in the UK and studied Business Administration at the University of Plymouth.
I’m a Service Desk Analyst working in software and hardware support in the Publishing industry.
Recently I've worked on:
Recently I've worked on:
Recently I've worked on:
Project to redefine the storage and handling of documentation, including meta tagging.
Contributing to a successful office relocation project.
Change Management process implementation.
Problem Management process implementation.
Knowledge audit, reviewing and updating articles.
Onboarding and Off-boarding process review.
Project to redefine the storage and handling of documentation, including meta tagging.
Contributing to a successful office relocation project.
Change Management process implementation.
Problem Management process implementation.
Knowledge audit, reviewing and updating articles.
Onboarding and Off-boarding process review.
Project to redefine the storage and handling of documentation, including meta tagging.
Contributing to a successful office relocation project.
Change Management process implementation.
Problem Management process implementation.
Knowledge audit, reviewing and updating articles.
Onboarding and Off-boarding process review.
Using these skills:
Using these skills:
Using these skills:
Diplomacy, listening and reasoning.
Solution oriented problem solving.
Servant leadership - we all succeed together.
Customer service focus.
Highly organised and proactive.
Collaborative mindset.
Diplomacy, listening and reasoning.
Solution oriented problem solving.
Servant leadership - we all succeed together.
Customer service focus.
Highly organised and proactive.
Collaborative mindset.
Diplomacy, listening and reasoning.
Solution oriented problem solving.
Servant leadership - we all succeed together.
Customer service focus.
Highly organised and proactive.
Collaborative mindset.
I'm learning:
I'm learning:
I'm learning:
Lean Six Sigma Yellow Belt
Azure Fundamentals AZ-900
ITIL® Foundation Certificate in IT Service Management (COMPLETED)
Service Desk Analyst (SDA)v8 2020 (COMPLETED)
Lean Six Sigma Yellow Belt
Azure Fundamentals AZ-900
ITIL® Foundation Certificate in IT Service Management (COMPLETED)
Service Desk Analyst (SDA)v8 2020 (COMPLETED)
Lean Six Sigma Yellow Belt
Azure Fundamentals AZ-900
ITIL® Foundation Certificate in IT Service Management (COMPLETED)
Service Desk Analyst (SDA)v8 2020 (COMPLETED)
Proficient in these tools:
Proficient in these tools:
Proficient in these tools:
Microsoft 365 Admin
ServiceNow
Atlassian Cloud Admin (JIRA, Confluence, Trello)
Adobe Admin
Mimecast
Active Directory & Azure AD
Microsoft 365 Admin
ServiceNow
Atlassian Cloud Admin (JIRA, Confluence, Trello)
Adobe Admin
Mimecast
Active Directory & Azure AD
Microsoft 365 Admin
ServiceNow
Atlassian Cloud Admin (JIRA, Confluence, Trello)
Adobe Admin
Mimecast
Active Directory & Azure AD
I'd like to work on:
I'd like to work on:
I'd like to work on:
Projects with a positive impact on the community.
Interesting ways to help people reach their potential.
Delivering clear and consistent change.
Projects with a positive impact on the community.
Interesting ways to help people reach their potential.
Delivering clear and consistent change.
Projects with a positive impact on the community.
Interesting ways to help people reach their potential.
Delivering clear and consistent change.